Privacy Policy
How we collect, use, and protect your personal information
Information Collection & Use
1. Information Collection
We collect personal information when you interact with our website, place an order, create an account, or contact us. This may include:
- Information provided voluntarily (e.g., name, email, phone, shipping/billing address)
- Transaction information (e.g., payment details, order history)
- Usage data (e.g., browsing behavior, device information, IP address)
- Content you post (e.g., reviews, comments)
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and communication
- Personalizing your experience and offering recommendations
- Improving our website, products, and services
- Marketing and promotional activities (with your consent)
- Complying with legal obligations
3. Computer Tracking & Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These may include:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Track user behavior for improvement
- Marketing Cookies: Deliver personalized ads
You can adjust your browser settings to refuse cookies, but this may affect website functionality.
4. Security Measures
We employ industry-standard security measures to protect your information, including:
- 128-bit SSL encryption for all transactions
- Regular security audits and updates
- Secure storage of payment information
- Access controls for sensitive data
While we take reasonable precautions, no method of transmission is 100% secure.
5. Comments & Media
When you post comments or upload media, we collect:
- Content you submit
- Metadata (e.g., date, time, IP address)
- Browsing information (e.g., user agent, device)
Please avoid uploading media with embedded location data (EXIF GPS).
6. Data Sharing
We may share your information in the following circumstances:
- With service providers who assist with order fulfillment, payment processing, etc.
- In response to legal requests or to protect our rights
- For password resets (IP address included for security)
- With your explicit consent
We do not sell your personal information to third parties.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, except where a longer retention period is required by law. You can:
- Access, update, or delete your account information
- Request deletion of specific data (subject to legal exceptions)
- Export your personal data in a structured format
8. Your Data Rights
You have the following rights regarding your personal data:
- Right of Access: Obtain a copy of your data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Delete your data (with exceptions)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a usable format
- Right to Object: Opt out of certain data processing
To exercise these rights, contact us using the information below.
9. Data Transfer & International Users
Your information may be transferred to and stored in countries outside your own, including the United States. By using our services, you consent to:
- Cross-border data transfers
- Processing in jurisdictions with different privacy laws
We implement appropriate safeguards to ensure data protection.
10. Legal Compliance
We comply with applicable data protection laws, including:
- CCPA (California Consumer Privacy Act)
- GDPR (General Data Protection Regulation)
- UK GDPR (for users in the United Kingdom)
We respond to valid legal requests and maintain records as required.